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Privacy Statement

Effective date: May 25, 2018

Certis Europe ("us", "we", or "our") operates the <https://www.certiseurope.com> website (the "Service").

Our contact details are:

Stadsplateau 16
P.O. Box 607
3500 AP Utrecht
The Netherlands
+31 (0)30 200 1200
infocertiseurope.com

The contact details of our Data Protection Officer are:

Kate Byrne
Email address: byrnecertiseurope.com This Privacy Policy explains how we collect, use, disclose or otherwise process your personal data when you use our Service and the choices you have associated with the processing of your personal data.

 

Information Collection And Use

We collect several types of personal data for various purposes as specified below. You can provide your personal data directly to us when you contact us or request information from us through the contact form of our Service. In addition, we automatically collect your personal data using cookies when you visit our Service.

Types of Data Collected

Personal Data

When you contact us or request information from us through the contact form of our Service or sign up for our newsletter, we ask you to provide us with certain personal data that can be used to contact, identify you or send you our newsletter. Personal data collected may include, but is not limited to:

  • Name
  • Surname
  • E-mail

Usage Data

We may also collect information about how the Service is accessed and used ("Usage Data") by applying cookies on your computer, phone or tablet (as explained below). This Usage Data may include, but is not limited to information such as:

  • Your computer's Internet Protocol address (e.g. IP address)
  • Browser type and version
  • Pages of our Service that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Unique device identifiers and other diagnostic data.

Use of Data

Certis Europe uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To analyze the manner in which our visitors use our Service (e.g. which pages are visited mostly, durtion of a visit, most common search query's etc...) so we can improve our Service, for instance by placing popular topics more prominent on our website.
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

We process your personal data on the following legal bases:

  • Your consent. We use this legal basis to notify you about changes to our service, provide you with customer care and support and to allow you to participate in interactive features of our Service. If you have subscribed to our newsletter, we may also send you information about products or services that may interest you. You may opt-out of receiving marketing communications by clicking the “unsubscribe” link in your email, or by contacting us by email. If the processing is based on your consent, you have the right to withdraw this consent at any time by e-mailing us on contact details provided above.
  • To comply with a legal obligation that binds us. Although this is unlikely, we may be required to disclose your personal data to comply with a legal or regulatory obligation.
  • Our or third party’s legitimate interest, where such interest is not overridden by your interests or fundamental rights and freedoms. We use this legal basis to provide and maintain analyze and improve the Service, monitor the usage of the Service and to detect, prevent and address technical issues.

Transfer Of Data outside the EEA

We transfer your personal data to the United States of America by using the services of Google Analytics, Google Ads and plugins of YouTube, Facebook, Twitter, LinkedIn and HubSpot. These companies are part of the EU-US Privacy Shield Framework and therefore provide an adequate level of protection. You can consult the relevant certifications under the EU-US Privacy Shield Framework via www.privacyshield.gov.  

If we decide to transfer your personal data to another country or organization outside the EEA, we will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Policy. We will not transfer your personal data to an organization or a country that does not have appropriate safeguards in place that provide an adequate level of protection.

Use of cookies

We may set and access cookies and similar technologies on your computer, mobile phone or tablet. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

We use the following types of cookies:

Functional cookies: we use cookies that are strictly necessary in order to offer the Service’s basic functionality. Without these cookies, the Service does not function properly. 

Analytical cookies: we use cookies to collect information about how you use our Service. We do this through Google Analytics, a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data are shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Marketing cookies: when you have given us your consent, we use cookies to track your surfing behavior in order to display content and advertisement that is relevant and engaging for you.

When you visit our Service for the first time, we provide you with information about cookies and similar technologies and ask your consent to place them on your device. You can disable the use of certain cookies through the settings of your browser. You can also delete any information previously stored on your device via your browser’s settings. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Overview of cookies placed by us and third parties

Use of plugins

Our Service uses the following social media plugins:

  • YouTube plugins, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
  • Facebook plugins operated by Facebook Inc., 1601 S. California Ave, Palo Ato, CA 94304, USA.
  • LinkedIn plugins, operated by LinkedIn Corporation, 1000 W. Maude Ave, Sunnyvale, CA 94085, USA.
  • Twitter plugins, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. 

If you visit one of our pages featuring one of the plugins, a connection to the servers of the concerned plugin provider is established. Here the plugin server is informed about which of our pages you have visited.

If you’re logged in to your social media account, the social media provider allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your social media account.

Please consult the relevant privacy policies to find out about the purpose and scope of the processing of your personal data by the social media providers and your rights in connection with this.

YouTube: https://policies.google.com/privacy?hl=en-US
Facebook: www.facebook.com/about/privacy/
LinkedIn: https://www.linkedin.com/legal/privacy-policy
Twitter: www.twitter.com/privacy

Disclosure Of Data

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties are:

Die NetzWerkstatt GmbH & Co. KG
An der Schiffbrücke 2
D-247698 Rendsburg
www.die-netzwerkstatt.de

[Enter other companies for each branch]

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Requirements

Certis Europe may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Certis Europe
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

 

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Storage Period

We process your personal data, insofar as is necessary, for the duration of six months after we have established that your query submitted through the contact form on the Service is handled. Your personal data provided to us for marketing purposes are retained on an ongoing basis until you unsubscribe from our marketing communications.

You can find the storage periods of the cookies used by us in the overview above.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 16 (“Child” or "Children").

We do not knowingly collect personal data from anyone under the age of 16. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.

Your Rights as a Data Subject

You have the right of access to your information, the right to rectification, the right to erasure or the right to restrict the processing of your personal data, the right to object to the processing as well as the right to data portability. These rights are not absolute; they apply under specific circumstances and are subject to restrictions.

If you wish to exercise any of your rights, please make a request using the contact details provided above.

In addition to this, you have the right to lodge a complaint with your local supervisory authority.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.